For repeat visits

reception

Please be sure to check your insurance card.

Things to bring at first visit

• Medical card (if you have one)
• Letter of introduction (if you have one)
• Health insurance card

Re-examination acceptance in the hospital Re-examination acceptance outside the hospital

Reception time

Mon-Fri/8:30-11:00

*Reception is possible until 11:30 only if you bring a letter of introduction. However, reception by return visit reception machine is from 7:30 to 17:00

Closed days

Saturdays, Sundays, national holidays, year-end and New Year holidays (December 29 to January 3)

Those who have a medical appointment

Please check in at the return visitor reception machines located in front of the general information desk on the 2nd floor and in front of the east guard room on the 1st floor. Insert your patient registration card into the return visit reception machine and follow the instructions on the screen.
After completing the reception, you will be issued a reception slip and a calling machine along with your patient registration card. After completing the registration at the return visit reception machine, there is no need to go through the procedures at each reception. Please wait inside the hospital.

See floor map

Those who have not made a medical appointment

If you have not made an appointment, are currently undergoing a medical examination, or have recently visited a medical department without an appointment, please apply at the non-reservation reception desk in front of the general information desk on the 2nd floor.

See floor map

About letter of introduction

If this is your first visit to a department, or if you have not seen a doctor before, please bring a letter of referral from your primary care doctor.

Those who do not have a letter of introduction

You may be charged separately from the consultation fee as a non-referral patient addition.

Medical 7,000 yen/Dental 5,000 yen (tax included)

*Even if you visit other departments of our hospital, you may be charged for the first visit.

In addition, if you wish to continue to receive medical treatment at our hospital after completing treatment at our hospital and having been referred to a family doctor, etc., you may be asked to pay an additional re-examination fee in addition to the examination fee. Please note that there are

Medical 3,000 yen/Dental 1,900 yen (tax included)

• Click here for introduction letter

Reception is available at Port Liner Sannomiya Station and Minatojima Station.

Reception time

Mon-Fri/8:00~17:00
(Time when station reception machines can be used)

Reception place

In order to make effective use of the waiting time before the examination, we have installed revisit reception machines at Port Liner Sannomiya Station and Minatojima Station.

Reception procedure at Port Liner Sannomiya Station and Minatojima Station

If you just pass the examination ticket at Sannomiya Station or Minatojima Station,
Please note that registration has not been completed.

1. Check in at the return visit reception machine installed at the station and receive a reception slip (with the order listed).
2. Please come to the hospital by the scheduled time.
3. Check in again at the revisit reception machine in the hospital.
4. Please check the order display and come to the waiting room well before your turn comes.

Notes

Even if you used the return visit reception machine at Port Liner Sannomiya Station or Minatojima Station, after coming to the hospital, please swipe your patient ID card through the return visit reception machine in the hospital and receive a "caller".

Medical examination/examination

Please follow the instructions of your doctor or nurse regarding blood sampling, X-rays, various tests, CT scans, etc.
Please discuss your next appointment with your doctor.

• Click here to check the waiting status
• Click here for how to use the pager

Reservation for next medical examination/examination

The date and time of your next consultation/examination appointment is on the bill and receipt that you will receive at the time of payment.

When changing reservations

Payment

When the payment amount is displayed on the calling machine, please pay at the automatic payment machine. After completing the payment, please receive the "Bill/Receipt", "Examination/Examination Reservation Ticket", "Medicine Exchange Ticket" (if you have one), and "Medical Statement".

* Receipts are required for various proofs such as medical expense deductions. We will not reissue it, so please keep it in a safe place. (If it is lost, a separate fee will be charged for issuing a receipt certificate.)

• Click here for accounting calculations for callers

About ATM

After payment, you will receive a receipt, statement and patient registration card, so please do not forget to take them.

Post-payment service for medical expenses

those with medication

Out-of-hospital prescription

"Outside prescriptions" will be given in the examination room. Please bring your medicine to the desired pharmacy outside the hospital (insurance pharmacy) and receive the medicine there. Please select a pharmacy that is convenient for you as your "family pharmacy" so that you can receive "medication guidance" and "medication history management". You can check the location of the pharmacy with the out-of-hospital prescription fax machine.

In-hospital prescription

The medicine exchange ticket will be printed on the receipt after payment, so please bring it to the medicine window on the 1st floor. When it is ready, we will inform you of the number on the screen at the medicine window. If you would like to use the post-payment service for medical care, please come to the manned accounting counter at the general reception on the 2nd floor before leaving.

go home