About family doctor

When visiting our clinic, we ask that you bring a referral letter from your family doctor.

If you have a letter of introduction from your primary care doctor, you will be able to see a doctor smoothly when you visit our hospital.

What is a family doctor?

A doctor person who can consult with you about anything such as health matters and emergency response, and who is close to you and can be trusted by referring you to a specialized medical institution when necessary, is called a "family doctor".

Also known as a family doctor, they perform routine medical examinations, examinations, and prescribe medicines. Having a family doctor near where you live makes it easier for you to visit your family doctor, which makes it easier for you to get advice on lifestyle habits. You will be able to understand This is useful not only for treatment, but also for disease prevention and health promotion. In addition, if it is determined that advanced treatment is necessary, ask your family doctor to make an appointment at our hospital via the Internet or by fax.

For patients who do not have a family

Patients who do not have a family doctor can also consult at the "Patient Support Center" of our hospital.

Advantages of having a referral letter from your family doctor

  1. 01

    at first visit
    Fee exemption

    The patient's burden (medical: 7,000 yen, dental: 5,000 yen) required at the first visit will be exempted.

    *Even if you visit other departments of our hospital, you may be charged for the first visit.

  2. 02

    smooth
    medical treatment

    You can understand the treatment history and examination data so far, and you can smoothly treat.

  3. 03

    Reduce waiting time

    If you have your family doctor make an appointment at our hospital, you can complete the reception at the dedicated reception when you visit the hospital, and you can see a doctor with a short waiting time.

About regional medical cooperation

We work with local medical institutions to protect the health of our patients.

It is a network that allows patients to receive seamless medical and nursing care support from the acute phase to the recovery phase until they return home, including referrals to their primary care physician and consultation on medical expenses. We will provide appropriate medical care to everyone in the area.

Click here for affiliated registered medical institutions
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Treatment for patients in the acute phase (the period from the onset of illness or injury to the stabilization of symptoms) and patients transported by ambulance referred by clinics and hospitals in the Kobe City Medical Center area, as well as advanced medical treatment. It is an acute care hospital in charge of As a core hospital in Kobe City, we strive to ensure that as many patients as possible can receive treatment in need of acute care.

After the acute phase treatment is completed and your condition is stabilized, your doctor will tell you to go to a nearby medical institution (family doctor) for future treatment, follow-up observation, prescription of medicine, etc. For your primary care doctor, your primary doctor will create a medical information report, including the course of treatment and prescription details at our hospital, and will hand over it to you along with test data.

For patients who do not have a "family" medical institution near their home, a nurse will help them find a local medical institution at the "family doctor consultation desk" in the Patient Support Center.

After being referred to a local medical institution, the family doctor will be in charge of treatment and prescription of medicines. If it is determined that hospitalization or advanced treatment is necessary, your family doctor will create a referral letter and refer you to an appropriate medical institution, including our hospital.
In addition, even after being referred to a primary care doctor, patients who require follow-up at our hospital will be examined regularly at our hospital in cooperation with their primary care doctor.

At the Patient Support Center, you can receive treatment at home, use nursing care insurance services, and consult on medical expenses. In addition, if you have any concerns about the life after discharge of hospitalized patients, the person in charge of discharge support in each ward will respond, so please feel free to contact us.

Click here for Patient Support Center
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Outpatient waiting status confirmation
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Click here for outpatient waiting status confirmation QR code

You can check by scanning this QR code.

Deferred payment service for medical expenses
Registration QR code

Click here for the registration QR code for the post-payment service for medical expenses

Please read this QR code and register.