For first-time patients

First visit flow

1. reception

   Please be sure to check your insurance card.

   Reception time

   Mon-Fri/8:30-11:00

   *Reception is possible until 11:30 only if you bring a letter of introduction.

   Things to bring at first visit

   • Medical card (if you have one)
   • Letter of introduction (if you have one)
   • Health insurance card

   Reception place

   For those who have a letter of introduction

   • For those who have an appointment / To the regional medical center
   • For those without a reservation /go to General Reception

   For those who do not have a letter of introduction

   • Completely Beginners / To General Reception
   • For those who have an appointment to see a doctor / go to the return visit reception machine
   • For those who only make an appointment for an examination / For various examinations
   • For those who do not have a reservation / Go to non-reservation reception

   Reception flow

   1. After receiving the number tag, please fill in the necessary information on the “medical application form”.

   2. When it is your turn, you will be called from the General Reception Desk.

   *Please note that the waiting time and order of treatment may change depending on the conditions of other patients. Our hospital uses a pager, so please check how to use it.

   For those who do not have a medical card

   I will give you a medical card. A patient registration card can be used for all clinical departments. Please keep it in a safe place and be sure to bring it with you when you visit a doctor in the future. (Reissue fee: 110 yen (tax included))

2. Medical examination/examination

   Please follow the instructions of your doctor or nurse regarding blood sampling, X-rays, various tests, CT scans, etc.
   Please discuss your next appointment with your doctor.

   Click here for how to use the pager

3. Reservation for next medical examination/examination

   The date and time of your next consultation/examination appointment is on the bill and receipt that you will receive at the time of payment.

   When changing reservations

   If you wish to change the reservation date and time

   Please use the dedicated phone number for reservation changes, the reservation change application form, or the "Reservation Center" counter.

   If doctor instructs you to adjust your appointment

   Please confirm the reservation date and time at the "Reservation Center" counter in the general reception on the 2nd floor or by phone.

   change by phone

   TEL：078-302-4520（平日13:00〜17:00）

   change on the web

   Please fill in the necessary information on the reservation change application form and send it at least 5 days before the desired examination date.

   Click here for reservation change form

4. Payment

   When the payment amount is displayed on the calling machine, please pay at the automatic payment machine. After completing the payment, please receive the "Bill/Receipt", "Examination/Examination Reservation Ticket", "Medicine Exchange Ticket" (if you have one), and "Medical Statement".

   * Receipts are required for various proofs such as medical expense deductions. We will not reissue it, so please keep it in a safe place. (If it is lost, a separate fee will be charged for issuing a receipt certificate.)

   • Click here for accounting calculations for callers

   About ATM

   After payment, you will receive a receipt, statement and patient registration card, so please do not forget to take them.

   

   Post-payment service for medical expenses

   without having to wait for the bill,
   It is a service that allows you to go home.

   On March 15, 2021, we started the “Medical Expenses Deferred Payment Service”.
   "Medical expense deferred payment service" is a service that allows you to go home without waiting for payment after the examination by registering your credit card in advance on your smartphone. (No registration or usage fees) Can be used to pay for inpatient medical expenses, outpatient medical expenses, and emergency outpatient medical expenses. Regarding the accounting on the day, it will be settled later from the registered credit card. Receipts can be issued at a special issuing machine in the hospital after payment.

   • Post-payment service for medical expenses
   • About frequently asked questions

   • Registration is here
   • Show QR code

5. those with medication

   Out-of-hospital prescription

   "Outside prescriptions" will be given in the examination room. Please bring your medicine to the desired pharmacy outside the hospital (insurance pharmacy) and receive the medicine there. Please select a pharmacy that is convenient for you as your "family pharmacy" so that you can receive "medication guidance" and "medication history management". You can check the location of the pharmacy with the out-of-hospital prescription fax machine.

   In-hospital prescription

   The medicine exchange ticket will be printed on the receipt after payment, so please bring it to the medicine window on the 1st floor. When it is ready, we will inform you of the number on the screen at the medicine window. If you would like to use the post-payment service for medical care, please come to the manned accounting counter at the general reception on the 2nd floor before leaving.

6. go home